Artificial Grass FAQs

Our sister company Artificial Lawn Company offers a local installation service throughout London and the South East, including Essex, Kent and Surrey. Their dedicated teams are well-versed in our products and deliver quality installations every time.

Yes. Anyone with basic DIY skills can follow our simple installation instructions and successfully lay a new lawn. You just need to know the basics, such as what sub-base to use, along with how to cut and join artificial grass, which our team can advise you on.

All of our artificial grasses can be installed on most slopes, but please note that sand infill can move on sharp slopes during heavy rainfall so we’d advise that a non-filled artificial grass is installed on steep inclines. You might also need additional fixings to prevent any movement.

Absolutely. However, it’s important to make sure your decking is in good condition, with a gap of less than 1cm between decking boards. We recommend our 18mm Lawnflex underlay is installed to promote better drainage and prolong the lifespan of the deck underneath for the best results.

Yes. While needing much less maintenance than your traditional lawn, your artificial lawn does still need basic care. To keep it looking its best, you should remove leaves and debris regularly, as well as occasionally brushing it with a stiff brush to lift the pile of the lawn. To remove more extreme soiling, simply wash it with your garden hose.

Simply as you would with natural grass. Solids can be scooped up and any residual hosed through the grass. The grass is resistant to staining from pet waste though so please rest assured!

Depending on its upkeep and the level of wear and tear, you can expect your artificial lawn to last for a number of years. If used in a heavy duty sports arena, it will last around 10 years, but if it’s used in a residential garden or somewhere with less footfall, you can expect it to last approximately 15-20 years.

You should never expose your artificial grass to a barbecue or open flame; similarly, don’t place garden objects like heaters on your artificial grass. That’s because it may melt if exposed to fire or extremely hot temperatures.

In short, yes you can. As long as the legs of the trampoline (or any other heavy object) aren’t sharp, then the artificial grass will remain in a healthy condition. To reduce the likelihood of indentation, you should ensure that the sub-base below the artificial grass surface has been properly installed. A deeper sub-base and thorough compaction will prevent this, even for objects that are very heavy! The same applies for outdoor furniture and paddling pools.

Should you decide to move the trampoline to another area of the garden or take it down completely, the artificial grass blades can be brushed back up using a regular brush. The same also applies to other playground equipment, such as swings and seesaws, as well as garden furniture, such as tables, chairs and benches. In fact, we recommend that you move the object around the garden periodically. Alternatively, use any offcuts you might have to put under the feet of the trampoline (much like you would do with your sofa on an indoor carpet). This will make it easier to brush the grass back up after it has been compressed by the object.

If you would rather not have the trampoline standing on the artificial grass surface, it’s possible to sink the trampoline into the ground and lay the turf around it. Sinking the trampoline into the ground also takes away the need for a safety net, with the artificial turf (which is now at the same level as the trampoline) lending itself to a suitably cushioned fall.

We’d advise you not to vacuum your artificial grass, as the suction can remove the infill sand from the area. Similarly, any moisture from the lawn can be damaging to your vacuum cleaner.

On rare sunny days, all artificial grass can get hot. We find if this happens, a simple hose down will cool it off. For smaller children or sunbathing you can simply put a towel down. Even on the hottest days we have not had reports of any pets with burnt paws. But please be sensible on the extremely hot days like you would walking your pet during the heat of the day.

Yes. Our grasses are at their very best when in well-used gardens, and we supply artificial grasses that are ideal for dogs, as well as children’s play areas and other uses. Some are more dog friendly than others though, as we recommend some of our more durable options like our Landscape & Active Lawns with pets and children!

No. Unlike older artificial grasses, our range of synthetic lawns have soft polyethylene and polypropylene fibres that won’t graze skin.

Yes. Artificial grass is porous, with holes in the specially designed backing allowing for free drainage. It is recommended that it’s laid on a crushed stone base as well to promote better drainage.

Artificial grass doesn’t require watering, and nor does it need weeding or fertilising, so weed killers and other chemicals aren’t necessary. The low maintenance qualities of an artificial lawn also means that you don’t need to mow it. So although it does not provide some of the benefits that natural grass does, artificial grass is not as bad for the environment as you may initially think.

No. All of our artificial grasses are completely UV stable, so they don’t fade; this is covered in our 10-year guarantee. Your lawn will look as crisp and green as it did when it was first installed.

Along with residential gardens, you can use artificial grass for all-weather sports surfaces, schools, commercial areas, exhibitions, pool surrounds, decked areas, even indoor playspaces; the possibilities are endless!

Pile height is the length of the tufts of grass measured from the backing to the very tip of the grass. This is usually measured in millimetres (mm). It is worth noting that some inferior companies will include the backing of the grass within this measurement to make the grass sound longer!

If you want your turf to look its best without a lot of maintenance, we’d recommend not choosing a pile that’s higher than 45mm. As a general rule, the longer and thicker the pile, the more maintenance it may require. Choosing a shorter pile makes it easier to maintain, but it really is down to personal preference and what your priority is with your new lawn.

This is the measure of distance between two stitch lines on the back of the artificial grass. This can change the feel and look of the grass and is typically measured in inches. Most of our grasses are 5/16’s of an inch but we do have a few others.

This is simply the number of stitches on the backing of the grass per 10cm in a single direction. This does not indicate quality but can increase the density of the grass. Sometimes this is measured by the thousands per square metre of the grass.

Decitex (dTex) is a unit of measurement which is indicative of the linear mass of the yarn in decigrams per 10,000 metres. This sounds very complicated, but it is essentially the density of the fibres themselves — the higher the density, the more hard-wearing the artificial grass is. This is very often overlooked when choosing a grass product and can have a massive impact on the strength and quality of a product.

This depends on the type of turf you choose, as well as how much you need. Our Supreme Lawn costs £28.95 per square metre. Our team will be able to discuss your individual requirements and advise you on pricing accordingly, but do browse our range of products as all the prices are on our individual product pages.

Yes. In fact, we’d encourage you to do so! You can request samples via our website, giving you the option to choose the most suitable grass for your needs. We offer samples as good practice, as then you know exactly which type of turf you’re choosing when you buy it. Samples are free to customers in our installation range, and for a small fee to those customers in the rest of the UK. Be sure to give them a brush when they arrive and compare with our competitors to see how our grasses are of superior quality!

Yes. Our grasses are guaranteed for 10 years and our installations come with a 2-year guarantee so you can rest assured that your lawn is made to last.